Last updated May 2025

Introduction

Welcome to 1st Plumber Katy TX (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, https://www.1stplumberkatytx.com/ (the “Website”). By using the Website, you agree to the practices described in this policy.

Information We Collect

We collect the following types of information to deliver and improve our services:

1. Personal Information
   We collect personal details that you voluntarily provide, such as your name, email address, and phone number. This may occur when you:

• Schedule a service

• Subscribe to emails or promotions

• Submit inquiries or customer support requests

• Participate in surveys or promotions

2. Usage Data
   Automatically collected data includes your IP address, browser type, the pages you visit, time spent on pages, and other diagnostic metrics when you interact with our Website.

3. Cookies and Tracking Technologies
   Cookies help enhance your user experience. They allow us to:

• Provide essential site features

• Remember your preferences

• Analyze and improve site performance

You can control cookie settings in your browser. However, disabling cookies may affect certain features of the Website.

How We Use Your Information

We use the information collected to:

1. Deliver and Maintain Our Services

• Process appointments and transactions

• Offer customer support

• Ensure platform security and performance

2. Communicate with You

• Respond to questions and feedback

• Send updates, offers, and promotional materials (with your consent)

• Inform you of changes to services or policies

3. Enhance Website Functionality

• Track user behavior to improve design and services

• Develop new tools or features

• Refine marketing strategies

4. Fulfill Legal Obligations

• Comply with applicable laws and regulations

• Enforce our Terms of Service

• Protect the rights, safety, and property of users and the company

Sharing Your Information

We do not sell or rent your personal information. We may share it only in these situations:

1. With Trusted Service Providers
   Third-party vendors that help us operate our business may access your data, but only under strict confidentiality agreements.

2. Legal and Compliance Requirements
   We may disclose data in response to:

• Legal subpoenas or requests by authorities

• Investigations into potential policy violations or security concerns

Data Security

We implement industry-standard security protocols, including:

• Encrypted servers

• Regular system audits

• Restricted data access for authorized personnel only

While we strive for robust protection, no system can guarantee complete security online.

Your Privacy Rights

Depending on your jurisdiction, you may be entitled to:

• Access or correct your personal information

• Request deletion of your data

• Restrict or object to processing

• Withdraw previously granted consent

To exercise these rights, please contact us using the information below. We will respond within a reasonable timeframe.

External Links

Our Website may contain links to third-party sites. We are not responsible for their content, privacy practices, or policies. We encourage you to review their terms before sharing any information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised “Last updated” date. Your continued use of the Website indicates your agreement to the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

1st Plumber Katy TX
Phone: (281) 868 6313
Website: https://www.1stplumberkatytx.com/